Terms of Service

Booking Conditions

Confirmation:

  • Guarantee to valid form of payment is required at booking.
  • Usually a deposit of 20% or 30% of Charter is required at booking & is non-refundable.
  • The remaining amount will be charged on the day of the cruise.

In case of bad weather no fee is charged. We usually contact you 24 hours before in order to postpone the cruise.

According weather conditions we can reschedule your departure time and itinerary.

The departure and duration of the tour is not the same throughout the season, due to the different hours of sunset.

We can change these terms at anytime without providing any notice of the changes.

Cancellation Policy – Non Show

  • No fee is charged for cancellation prior to 14 days before confirmed charter date when the full amount has been prepaid.
  • Any cancellation notice made within 7 days prior to charter applies 50% cancellation fees when the full amount has been prepaid.
  • Any cancellation notice made 36 hours prior to charter applies 100% cancellation fees when the full amount has been prepaid.
  • Full refund will be given if the charter does not materialize due to weather conditions and cannot be rescheduled when the full amount has been prepaid.
  • The deposit paid is non-refundable.

In case of bad weather no fee is charged. We usually contact you 24 hours before in order to postpone the cruise.

Keep in mind, that during our cruise you must have with you your passport or a photo of it, showing your face, personal details and expiration date. It is a requirement by the Greek Port Authorities since 01/01/2018. If you do not have any of the 2 above, it is a reason for cancelling the cruise.

We can change these terms at anytime without providing any notice of the changes.

Terms

By accessing the website at you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

Accuracy of materials

The materials appearing on Sail Away’s website could include technical, typographical, or photographic errors. Sail Away does not warrant that any of the materials on its website are accurate, complete or current. Sail Away may make changes to the materials contained on its website at any time without notice. However Sail Away does not make any commitment to update the materials. If you have any problem with any of the pictures we have uploaded to our website let us know it, please sent as an email and we will consider whether it is necessary to remove.

Links

Sail Away has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Sail Away of the site. Use of any such linked website is at the user’s own risk.

Modifications

Sail Away may revise these terms of service for its website at any time without notice. It is your responsibility to check this Agreement periodically for changes. By using this website you are agreeing to be bound by the current version of these terms of service.

Privacy Policy

Your privacy is important to us. It is our policy to respect your privacy regarding any information we may collect from you across our website and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. We don’t share any personally identifying information publicly or with third-parties. Only share information with partners as long as is necessary to provide you with your requested service.

Website forms collects your name, email, phone number, internet protocol address so that we can get in contact with you. By submitting your personal details with the help of the website forms, you are Agree to use them and get in contact with you to provide you with your requested service.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

Cookies

How we use cookies

We may request cookies to be set on your device. We use cookies to let us know when you visit our websites, how you interact with us, to enrich your user experience, and to customize your relationship with our website. You can also change some of your preferences. Note that blocking some types of cookies may impact your experience on our websites and the services we are able to offer.

Essential Website Cookies

These cookies collect information that is used either in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customize our website and application for you in order to enhance your experience. If you do not want that we track your visit to our site you can disable tracking in your browser

Other external services

We also use different external services like Google Webfonts, Google Maps and external Video providers. Since these providers may collect personal data you can block them. Please be aware that this might heavily reduce the functionality and appearance of our site.

What are cookies?

A cookie is a small file of letters and numbers that can be stored on your browser or on your computer’s hard drive when you visit our web site. Cookies contain information about your visits to this web site.

Third party cookies

When visiting a web site you may receive cookies from visited site (first part), both sites run by other organizations (third parties). Notable examples are the presence of “embed” video or “social plugin” from social networking services. These are parts of the page visited generated directly from these sites and integrated into the site’s host page. The most common use is aimed at content sharing on social networks.

The presence of these plugins entails the transmission of cookies to and from all sites managed by third parties. The management of information collected by third parties is governed by their policies so please refer. To ensure greater transparency and convenience, We report below web addresses of several informative and procedures for managing cookies.

Facebook privacy policy: https://www.facebook.com/help/cookies/
Facebook (Configuring): sign in to your account. Privacy section.

Twitter information: https://support.twitter.com/articles/20170514
Twitter (Configuring): https://twitter.com/settings/security

Google Privacy policy: http://www.google.com/technologies/cookies/
Google Privacy policy: https://policies.google.com/privacy/update
Google (Configuring): http://www.google.it/intl/it/policies/technologies/managing/

Also includes certain components from Google Analytics, a web traffic analysis provided by Google. Even in this case it is third party cookies collected and handled anonymously to monitor and improve the performance of the host site (cookie performance).

Google Analytics can gather and analyze anonymous information about usage patterns. This information is collected by Google Analytics, which processes them in order to draw up reports on the websites themselves. This site does not use (and does not allow third parties to use) the Google analytics tool to track or to collect personal identification information. Google will not associate your IP address with any other data held by Google nor tries to connect an IP address with the identity of a user. Google may also communicate this information to third parties where required to do so by law or where such third parties process the information on Google’s behalf.

For more information, please refer to the link below:
https://www.google.it/policies/privacy/partners/

The user can selectively disable the Google Analytics installed on your browser the component of opt-out provided by Google. To disable Google Analytics action, Please refer to the link below:
https://tools.google.com/dlpage/gaoptout

How to change your cookie settings

Most browsers allows you to erase cookies from your computer hard drive, to block acceptance of cookies, or receive a warning before a cookie is stored.

How to change the settings for:

More info about cookies

You can read more about cookies at:
http://www.allaboutcookies.org